1. Scope Of Application

These Terms and Conditions apply to all orders placed in our online shop and are exclusively intended for consumers.

Consumers are natural persons who enter into legal transactions for non-commercial or self-employment work purposes. Entrepreneurs or persons acting on behalf of their company carry out legal transactions as part of their commercial or self-employed professional activities.

2. Contracting Party, Conclusion of Contract, Correction Options

The contract is concluded with Hiframes GmbH. By placing products in the online shop, we make a binding offer. You may place products in the shopping cart without obligation and correct your entries before submitting the order. The contract is concluded upon shipment of the products.

3. Contract Language, Storage of Contract Text

The contract language is English. We save the contract text and send you the order data and terms and conditions in text form. For security reasons, the contract text is no longer accessible online.

4. Delivery Conditions

We deliver within Germany in 2-3 days, EU-wide in 2-8 days after dispatch. Free shipping for orders over 350 euros. Delivery only, no self-collection.

5. Payment

Payment methods: Credit card, PayPal, Sofort by Klarna, Google Pay, Apple Pay, Amazon Pay, Klarna (depending on creditworthiness), advance payment.

6. Warranty and Guarantees

6.1 Statutory Warranty Rights

The legal regulations regarding the liability for defects shall apply.

6.2 Guarantees and Customer Service

Details regarding guarantees can be found with the product. Customer service: support@bagside.de

7. Dispute Resolution

The EU platform for online dispute resolution can be reached at [https://ec.europa.eu/consumers/odr/]. We do not participate in dispute resolution proceedings before consumer arbitration boards.